HCM Change Management & Communication Lead
The primary responsibilities will be creating and implementing change management strategies and plans that maximize employee adoption and usage, minimizing resistance of the new HCM Platform. The change and communication lead will work with global teams across the organization to develop and apply structured methodology and lead change management activities. Global change and communications planning and execution are key activities lead by this role.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Create a framework to identify success criteria, define a successful change and outline the necessary steps to achieve success.
Work closely with various project stakeholders to layout & execute a change management plan and roadmap for the length of the project.
Assess the magnitude and timing of major changes, the organization’s change readiness and the key stakeholders most heavily impacted by the change. The candidate will work with the delivery team and business users for smooth transition from legacy to new Dayforce platform.
Accountable for events that impact employees and review ongoing changes to identify too much change and potential change fatigue.
Identify potential landmines, potential points of conflict/resistance.
Responsible for creation and implementation of Change Management Plan and Strategy for the global HCM implementation
Support the HCM project team throughout implementation to integrate change management activities into project plan.
Apply a structured change management methodology to support change initiatives across regions.
Conduct impact analysis, assess change readiness, and identify key stakeholders.
Support the training efforts by providing inputs and recommendations based on change assessments.
Work with regional communications leaders to create Regional Communications Plans for implementation and HCM rollout.
Work with training workstream to create Regional Training Plans for implementation.
Work with project sponsors to create Sponsorship and Coaching Roadmaps for implementation.
Work with regional HR leaders to create Resistance Management Plans based on regional change readiness assessments.
EDUCATION AND/OR EXPERIENCE:
10+ years of experience leading large scale global change projects
Change Management Certification, ideally a Master Certification and ability to certify other change management personnel.
A Bachelor’s Degree and 10 years of experience, or equivalent with 15+ years Global Change Management Leadership background
Experience leading change management effort for large global HR or technology changes.
Ability to establish strong relationships quickly.
Organized with strong planning and strategy skills.
Ability to clearly articulate messages to variety of audiences
Ability to influence others and move towards a common vision or goal.
Resilient and tenacious with propensity to persevere.
Forward looking with a holistic approach
Develop counter strategies to mitigate or minimize potential resistance.
Be able to reinforce Standard Operating Procedures, Training Materials, Training methodologies, issue management, etc., working in conjunction with Training workstream, and with Program Management
Provide ongoing coaching and mentoring around good change management practices to senior leadership and project managers to increase their effectiveness in driving sustainable change.
Create and manage a plan that will ensure change is a sustained long-term success rather than just a one-time fix.
Lead a community of change agents and leverage trusted informal leaders to influence successful organizational change.
Build and maintain relationships with key executives, business personnel, SME and a network of professional organizations or affiliations.
Ensure the team follows formal change management procedures. Contribute to the knowledge base of the PMO around change and communications best practices
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to speak and/or listen. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY:
CLIENT Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company’s policies. CLIENT is proud to be an equal employment opportunity and affirmative action employer. CLIENT is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state, or local law. EEO/AA/M/F/Vet/Disability.
The preceding position description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this position.